Shipping policy
At Digitara, we are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy carefully before placing an order.
1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on Sundays or public holidays.
In case of high order volume, processing may take slightly longer.
2. Shipping Time
Estimated delivery times:
Within India: 3–7 business days
Remote Areas: 5–10 business days
International Shipping (if available): 7–15 business days
Delivery times may vary depending on location, courier service, and unforeseen circumstances.
3. Shipping Charges
Shipping charges are calculated at checkout based on your delivery location and order weight.
Free shipping may be offered on selected products or promotional campaigns.
4. Order Tracking
Once your order is shipped, you will receive a tracking ID via email or SMS so you can monitor your shipment status.
5. Delayed or Lost Shipments
If your order is delayed beyond the expected delivery period, please contact our support team.
Digitara is not responsible for delays caused by:
Natural disasters
Courier service disruptions
Incorrect shipping addresses provided by customers
Government restrictions or unforeseen events
6. Incorrect Address
Customers are responsible for providing accurate shipping details.
If an incorrect address is provided:
Re-shipping charges may apply
Delivery delays may occur
Lost shipments due to wrong address will not be refunded
7. Damaged Package
If your package arrives damaged:
Please take clear photos immediately
Contact us within 48 hours of delivery
We will review the issue and provide a suitable resolution.
8. Contact Us
For shipping-related questions, contact us:
Digitara Support Team
Email: support@digitara.com
Phone: +916000827438